ROCHESTER, N.Y. — Rochester Regional Health will now allow patients to have multiple visitors, but only two at their bedside at a time.

Those visiting will also no longer have their temperature screened when entering. The new guidelines went into effect on Monday.

There are no restrictions for end-of-life visits, however, families are asked to maintain social distancing. 

Pediatric emergency department patients are allowed one to two visitors depending on age.

Visitors and support persons are still required to wear masks and anyone experiencing COVID-19 or flu symptoms is asked to stay home.

Each hospital has slightly different policies, so make sure to check ahead before visiting.

Visitation Hours for RRH Hospitals and St. Lawrence Health

  • Rochester General Hospital: 9 a.m. – 1 p.m., 4 – 8 p.m.
  • Unity Hospital: 9 a.m. – 1 p.m., 4 – 8 p.m.
  • Clifton Springs Hospital & Clinic: 12 – 8 p.m.
  • Newark-Wayne Community Hospital: 8 a.m. – 8 p.m.
  • United Memorial Medical Center: 9 a.m. – 1 p.m., 3 – 7 p.m.
  • Canton-Potsdam Hospital: 9 a.m. - 1 p.m., 4 – 8 p.m.
  • Gouverneur Hospital: 9 a.m. - 1 p.m., 4 – 8 p.m.
  • Massena Hospital: 9 a.m. - 1 p.m., 4 – 8 p.m.

Emergency Department Visitation:

  • Rochester General Hospital: No visitors
  • Rochester General Hospital Pediatric ED: Two visitors 18y and under, one visitor 19y – 23y
  • Unity Hospital: No visitors
  • Clifton Springs Hospital & Clinic: One visitor per patient, no restriction on hours
  • Newark-Wayne Community Hospital: One visitor per patient, no restriction on hours
  • United Memorial Medical Center: One visitor per patient, no restriction on hours
  • Canton-Potsdam Hospital: One visitor per patient, no restriction on hours
  • Gouverneur Hospital: One visitor per patient, no restriction on hours
  • Massena Hospital: One visitor per patient, no restriction on hours