A longtime family-owned Penfield dry cleaning business now has around-the-clock service. Eagle Cleaners on Penfield Road installed new self-serve dry cleaning kiosks.
Mike Micciche and his team of 15 sure know how to get your delicates, dress shirts, suits and comforters clean. Micciche has been in the dry cleaning in business for 28 years.
“We just about clean it all,” laughed Micciche.
His shop does a lot of work by hand combined with super sophisticated automation. The new space has plenty of room for washing, pressing and steaming more than 800 garments a day. Eagle Cleaners relocated to a brand new building less than a half-mile from its former location in Panorama Plaza.
“We went from 3200 ft.² to 5400 ft.²,” said Micciche.
He’s all about boosting the customer experience so he invested in technology. Eagle Cleaners now has two dry cleaning kiosks. You can drop off or pick up your clothes anytime.
“If you are in a hurry and want to be in and out in a minute, use the kiosk. The kiosk is the first one in upstate New York,” said Micciche. “Put your clothes and that’s it.”
The kiosks are part of the new conveyor system he put in. It’s quick and organized dry cleaning. It’s all computerized.
“In our industry, it’s about three things; quality, service and convenience, and with our new location I wanted to give our customers the best of everything available. I just want to have one location where we do everything right,” said Micciche.
Eagle Cleaners also has drive-thru service, free dry cleaning pick-up and delivery to homes or businesses and alteration services. The kiosks are open 24 hours a day. Eagle Cleaners is located at 1698 Penfield Rd.