A 15-year-old student has died after falling from "an elevated position" at the School of the Arts in Rochester on Monday, according to Rochester City School District Interim Superintendent Demario Strickland.

Rochester police said they responded to the school at around 11:30 a.m. for reports of a person who was suicidal. 

Police said the student fell before first responders could make contact with them. The teen was taken by ambulance to Strong Hospital and passed away Monday night, school officials reported on Tuesday.

"Our hearts are with the student's family, friends, and everyone impacted by this tragedy," Strickland said in a statement. "The entire RCSD community expresses its condolences to the family. Losing a young life is always a profound tragedy, and school counselors and the District’s Trauma, Illness, and Grief team will support students and staff through this challenging time as they work through their feelings and grief."

Parents and neighbors who arrived on the scene described the events as "chaotic," with one parent saying they found out about the incident through social media before they were contacted by the school.

Rochester Mayor Malik Evans says city residents can request services from the city's Person In Crisis (PIC) Team for support. The mayor also announced that the city's Department of Recreation and Human Services provided counselors to meet with School of the Arts students who also take part in city programs.

Evans says a forum for those ages 12-21 on mental health and substance abuse will be held Saturday, April 12 from 11 a.m. to 3 p.m. at the School of the Arts. More information will be announced at a later date.

"s a community, we must come together after tragic moments like this," Evans said in a statement. "This incident serves as a reminder to all of us to cherish each other and support each other through difficult times."

Catherine Lauria, who lives near the school and works in the mental health field, said mental health assistance is available for those in need.

“I think that we can’t be silent about this anymore," said Lauria. "I think it’s all hush hush all the time when there’s a mental health crisis or incident and I think there needs to be conversations about it. I know beyond just that one girl all the kids in that building are going to be traumatized, teachers and staff and everybody and I just think they need to know they can reach out for help and that it’s OK to reach out for help and that there’s so many resources in place.”

If you’re facing mental health struggles or emotional distress or need someone to talk to, you can contact the 988 Suicide and Crisis Lifeline via call, text or chat at 988lifeline.org.