CRAVEN COUNTY -- NC DOT's Ferry Division consists of seven routes stretching from Southport in Wilmington up to the Virginia border.
"Our vessels are equipped to hold anywhere between 25 to about 30 cars per trip. We run about 20 hours a day here," said Michael Merrill, Captain of Cherry Branch/Minnesott Beach Ferry Service.
On Wednesday the Cherry Branch, Minnesott Beach Ferry ceased operations due to high water levels.
"Here at the Neuse River our biggest concern is the wind driven tide. We've had incredibly high tides here recently and the way the northeast wind has been blowing 15 to 20 this morning...it doesn't let the tide escape," said Merrill.
High water levels have caused vessels unable to get under the loading ramp whick makes it not safe for passengers and their vehicles to come on-board.
The recent cancelation had nothing to do with Hurricane Matthew, but high water levels in any circumstance can make a big difference to the ferry system.
"I should point out that as of the 11 o'clock update Ocracoke, Hatteras, and all of southeastern North Carolina is in the National Hurricane Center Cone of uncertainty. So, we all have to remain prepared," said Tim Hass, Communications Officer for NC Ferry Division.
Currently Ocracoke Island is under a mandatory evacuation for all island visitors.
"We have five boats running the Orcracoke/Hatteras route non-stop right now...getting people off that island. Under that evacuation order...only residents, property owners, vendors, and critical infrastructure providers via documentation are being allowed back on Ocracoke," said Hass.
Southport and Fort Fisher ferry routes are still under a normal schedule.
However, folks are urged to be mindful of updates because the storm could cause things to change quickly.
"The governor's number one priority is safety. So, we are continuing this process because as we all know as quickly as the forecast tracks turned in our favor last night. It could turn back against us," said Hass.