There is a new public scam circulating on Kauai involving a text message directing those who get it to pay an “E-Z Pass lane debt.”

E-ZPass is a toll system operating across 20 states on the continental U.S., which has put out its on alert regarding scam texts. Hawaii does not operate any toll system.

The county says the scam text message is coming from individuals posing as representatives of the county’s Division of Motor Vehicles and states the victim must settle an “E-Z Pass lane debt” to avoid fines and the suspension of driving privileges, according to a release.

A link included in the scam text directs people to a clone website with the aim to get them to enter credit card details and update their profiles in order to get the person’s personal and credit card information.

Always verify where a text is coming from before providing any sort of personal information. When in doubt, consult a family member or loved one.

Kauai County provides the following tips to avoid becoming a victim:

• Mail will send all official communication from the county, never over the phone
• If in doubt, never text or call back, and contact the Kauai Police Department at 808-241-1711
• Be cautious of high-pressure tactics and urgent payment requests
• Do not share personal or financial information with unknown callers

Families and caregivers of elderly residents should go over scam warnings together.If you receive unsolicited calls or texts demanding payment, immediately hang up, do not open links, and report suspicious calls or messages to KPD Dispatch at 808-241-1711.