Welcomed by socially-distanced employees of Resorts World Catskills, the casino opened its doors Wednesday morning after being shuttered since the COVID-19 pandemic began.

What You Need To Know

  • The Resorts World Catskills casino opened a week after Governor Andrew Cuomo announced casinos were allowed to reopen on September 9

  • According to state guidelines, they must maintain 25% capacity in order to remain operational

  • The gaming floor will be open daily, from 8 a.m. to 4 a.m.

Kim Terrell traveled from Middletown to the casino with her husband.

"I’m feeling good, I’m enjoying the experience," she said. "I’m losing, but I’m having fun."

Guests must remain six feet apart at all times. Meghan Taylor, the casino’s vice president of government affairs and community relations, said this day was long awaited.

"We have been anxiously awaiting the day that we could reopen and really provide a wonderful hospitality and gaming experience to all of our guests here at Resorts World Catskills," she said.

But how are they ensuring the safety of their guests?

"Every guest coming into our facility goes through a non-invasive thermal scanning device. That thermal scan identifies folks that have a temperature of 100.5 or more," she said.

They also provide hand sanitizing stations throughout the facility. In order to comply with state regulations, the casino must maintain 25 percent capacity. They track this with density counters.

"These density counters track every single person that enters and exits. We’re able to have a real live count by the minute of people coming in," Taylor said.

Terrell is very pleased with the measures.

"They are really doing the safety procedures very well," she said.