Typically, April 15 has many taxpayers scrambling and sweating, but for the second year in a row, the IRS has delayed the deadline to file your federal returns to May 17.

With so many people in different financial positions than they're used to, the United Way is offering programs to anyone making less than $57,000 in a year to file their taxes for free.

Part of the program is a helpline that is staffed by experts. It's free to call into to get advice during business hours.

And even if you're not filing in Onondaga County, the United Way's partnership with the IRS offers a free filing system at MyFreeTaxes.com. 

The community impact coordinator Spectrum News spoke with says this kind of program is a way to build up trust around taxes, which is a subject that can easily frustrate and confuse. 

"I definitely understand the mistrust people can have in government institutions, but I think our program can be a bright spot with that," said Meredith Ouderkirk, community impact coordinator for United Way. "The IRS and the folks that we interact with on our end to support this program are some of the most caring nonprofit or government professionals I've interacted with in my life, and what they want to see is people getting the biggest possible refund that they can."

Now when it comes to unemployment income, anyone who did recieve unemployment will need to go through the online portal they originally used to claim their benefits before filing their taxes.