The battle between Humana Military Insurance and Samaritan Medical center has left Fort Drum families like the Springers concerned.

"We don't have a hospital on post,” said veteran Savannah Springer. “So now we went to Samaritan as primary health care and now we're probably going to have to go all the way to Syracuse when what's in our home isn't available anymore."

Samaritan no longer accepts new referrals for 10 out of 45 specialty care services like ENT, OBGYN and general surgery, treatments her husband used just a few months ago.

"As a wounded warrior my husband definitely depended on Samaritan specialty care a lot," said Springer.

The new policy change is because Humana and Samaritan couldn't reach a contract agreement.  According to Samaritan, Humana wants to pay less for those specialty services.

However Humana says they've made numerous offers and all of them were denied.

"We feel that it's critical to negotiate and successfully come up with a contract," said  Samaritan Medical Center Spokesperson Krista Kittle.

It's critical to the health care system, not only on Fort Drum but for the entire community."

Now thousands of families and veterans may have to travel further to get the care they need, something Fort Drum says they're working to resolve.

"This just is in complete discord with that whole philosophy by sending people out of the community," said Kittle.

"Our relationship with the local healthcare community has been very professional and very special," said Kittle. "And we do hope we can come to a good solution in the near future to make sure that all of our soldiers are taken care of the way they deserve to be taken care of."