The parking changes in downtown Buffalo are keeping people on their toes.
During special events around KeyBank Center, drivers are expected to use the new Buffalo Roam app to pay for parking.
It got mixed reviews from people trying to park before last night's Panic! at the Disco concert.
“I don’t like it at all,” said Cindy O’Bara of Lancaster. “I mean, I downloaded it today on the app, but I can see where people that are confused about computers and apps. If my husband came down here he would have no clue.”
“I honestly thought it was pretty simple,” said Amanda O’Bara of Lancaster. “The app is really convenient because you don’t have to actually get out of your car and go to the meter in the cold— especially right now.”
The city’s parking commissioner says new parking kiosks will be placed at Canalside, so people without a smartphone can have another way to pay.
In the meantime, Assemblyman Sean Ryan is accusing owners of private parking lots of "predatory practices" and is introducing legislation to require parking lots to clearly post hourly rates to help eliminate confusion.