A new memorial honoring the victims of Flight 3407 was unveiled Tuesday afternoon at the Clarence Public Library.
Organizers describe it as a commemoration of all the lives lost that February night.
A touchscreen exhibit displays their stories, which can be modified by the families over time.
The memorial also honors first responders.
Spectrum News spoke with an air traffic controller on duty the night 3407 crashed.
He remembers looking at the tower, saying the plane was scheduled to start its approach, but when he looked up at the radar, he saw nothing. After multiple calls to the plane weren’t returned, he reached out to a fire crew and confirmed there was a crash.
"I still have to do my job. I still have to move airplanes. I still have to try and notify the facility manager. I have to notify supervision. I have to notify Cleveland Center, the FAA. We have a responsibility, and we did it,” said Larry Pogorzala, air traffic controller.
He praises the changes to the airline industry since then, saying in addition to extra pilot training, air traffic controllers go through additional procedural trainings.