ST LOUIS–Over $18 billion in merchandise was stolen by “porch pirates” over the last year according to Security.org study. As major retailers and online shopping platforms deliver gifts, thieves see it as easy money. The Better Business Bureau of St. Louis wants people to be able to safely buy gifts for loved ones and friends. 

What You Need To Know

  • The St. Louis Better Business Bureau recommend using ship-to-store options, a visible home security system with cameras, and opting for garage delivery when available

  • Other suggestions include not leaving packages unattended, asking a neighbor to hold them, or requiring a signature
  • Over $18 billion in merchandise was stolen by “porch pirates” over the last year

  • If a package has been delivered and you fear it’s been stolen, BBB says to file a report with your local police department and the delivery company

Some houses are more at risk than others. BBB said in an article on their website that the bandits often go to houses with a “quick in-and-out route, especially if the porch area where packages are delivered is within 25 feet of the street and is easily visible.”

While there are some risks consumers cannot change without moving, the BBB has provided these tips regardless of where you live. 

BBB tips to prevent porch pirate theft

  • Don’t leave your packages unattended. If possible, schedule delivery when you’ll be around. Ask neighbors to retrieve your packages if you’re away. Some retailers offer “garage delivery.”
  • Many retailers offer ship to store or post office box. They require proof of purchase or identification, assuring your package will be safely handed to you. Other online retailers allow pick up in other stores close to you. If you purchase a lot from online and live in a porch pirate heavily impacted area, consider renting a post office box.
  • BBB says a highly visible home security system with cameras or a video doorbell may deter criminals from stealing from you. Paired with a sign, some thieves will think twice and move on. For the porch pirates that proceed to steal with a camera in place, the video evidence will help the police. BBB says to be wary of the risk of internet-connected devices and research before you purchase.
  • Often delivery companies provide the option to require a signature before leaving a package. If you intend on being around, this option assures expensive items wont be left on your porch waiting for an owner. Note, some delivery companies’ policy if an item isn’t signed for after a few attempts is to return the package to the sender. Check on the unsigned package policy before selecting it.
  • Most retailers give tracking details with links to delivery services, some of which show where the truck is on a map. If opted in, many consumers may learn the moment something has landed on their doorstep.

If a package has been delivered and you fear it’s been stolen, BBB says to file a report with your local police department and the delivery company. Some delivery services offer insurance or carry other policies that reimburse you for your losses.

Visit BBB.org/OnlineShopping for more online shopping resources and tips. Scams may be reported to BBB Scam Tracker.