Colonie gets about 30,000 911 calls a year – about half of those from cell phones. But the problem is there is a portion of the town where cell service doesn’t work.

County legislators call the area the "Bermuda Triangle" of cell service, saying there are several thousand homes in the triangle where 911 calls would drop.

 

 

The legislature is expected to pass a resolution allowing them to collect cell data and hold public hearings about the connectivity and dropped cell phone calls. They’ll also look at what other areas in the county are experiencing similar problems.

The hope is this will convince the providers to enhance the connectivity.

"They obviously know there’s an issue, because if you call and you complain, they’re quick to send you a booster," said Albany County Sheriff Craig Apple. "I actually have a booster in my office down in the city of Albany because of constant issues we are having where we can’t connect."

Officials are still discussing where and when those public hearings will be.