ROUND ROCK, Texas — There is a free online screening questionnaire available now through Baylor Scott & White Health to help those who have questions or concerns about their risk of infection from COVID-19.
Depending on a person’s answers to the questions, providers might recommend further evaluation or refer patients to a drive-thru location to be tested for coronavirus.
As of Monday, March 16, Baylor Scott & White is offering drive-thru testing at two sites:
- 425 University Blvd., Round Rock, TX 78665
- 5251 West US Highway 290 Austin, TX 78735
A spokesperson for the organization said: “Specimen collection sites may relocate based on a number of factors. This underlines the importance for patients to first take the online questionnaire and receive guidance from one of our medical team members before arriving to a site for specimen collection.”
Dozens of cars were lined up at the Round Rock location Monday afternoon. Patient Selina Garcia said she was able to get tested.
“My parents are elderly and not very healthy and I do visit them pretty often, so I was worried about the potential of bringing something back and making them sick,” she said.
Dino Foxx said he had headaches, was coughing, and felt pressure in his chest after traveling from San Francisco to New York for work.
Foxx, who said he does not have paid sick leave, said he also has parents in San Antonio with a compromised immune system. Foxx said the mobile app with the screening questionnaire was acting up for him.
“The process of clicking that error message over and over and over, has actually started to build more panic,” Foxx said.
In a statement to Spectrum News, Baylor Scott & White officials said: “We are currently experiencing long wait times due to high demand of our free COVID-19 screening questionnaire. We apologize for the inconvenience and appreciate your patience. If you are experiencing a medical emergency, call 911.”
“There should be some type of backup or manual way of doing it,” Foxx said.
In a news conference Monday, Texas Gov. Greg Abbott said Texas officials will ramp up testing beyond these drive-thru locations, allowing 10,000 COVID-19 tests weekly statewide.
The expected increase in the number of tests at the private, state, and federal level could help address some of Garcia’s concerns about having more testing options.
“The biggest threat to us as a community is the threat of an overall panic, where people don’t know what to do with themselves. I’m hoping that by making tests more available, and easier for people, that calms people’s minds and we can get through this together,” Garcia said.