DAYTON, Ohio — Kettering Health said in an update Thursday that it's continuing to see patients when possible following a cybersecurity incident earlier this week.
On Tuesday, the health system said the cybersecurity incident was due to "unauthorized access" to the network, limiting access to some patient care systems. The incident also affected the call center.
In the hospital system's Thursday update, it stated that if patients have an appointment scheduled, they should assume their appointment is still happening unless they are contacted by phone to reschedule.
"Our offices, while operating on alternate procedures in this situation, are still seeing patients when possible," Kettering Health said.
Additionally, Women's Health patients who are experiencing urgent needs after hours can find updated OB-GYN practice phone numbers here.
In the update, Kettering Health said all procedures are being evaluated on a case-by-case basis as technology issues continue to be worked out.
"We understand our patients’ concerns for their privacy and information security. We have no evidence that personal cell phone apps, like MyChart, or the information in them have been compromised. Additionally, Kettering Health will never reach out to staff or patients via social media," Kettering Health wrote in a statement.
Kettering Health is continuing to post updates related to the cybersecurity incident on its website, which can be found here.