SAN ANTONIO — The City of San Antonio is launching a new app to better connect the residents of San Antonio to the community.

The new 311SA mobile app provides an innovative, user-friendly experience and allows residents to report issues easily, check the status of their service requests, get badges for their engagement on services and view other requests submitted in their area. The app is part of the City of San Antonio’s Smart Cities initiative.


The City hopes the app transforms the way residents and government collaborate, improves and strengthens communities, contributes to social welfare and builds a more inclusive and transparent public process. The public service app uses game dynamics and mechanics based on incentives and rewards to engage citizens with their community, creating a more informed and committed active citizen.

Below Mayor Ron Nirenberg talk about the features of the 311SA app: