Veterans hoping to go to college after their service ends are hitting a roadblock with enrollment. It's an ongoing issue for families in the North Country, near Fort Drum.
Local colleges like Jefferson Community College are looking to fix the problem.
From the outside, Jackie Lavagnino majors in computer science at JCC. After serving in the Army for almost 5 years, she decided to begin a new chapter in life.
"I just got out this year," said Lavagnino. "And Craig [McNamara, coordinator for veteran services at JCC] and other veteran services here actually made the process really smooth."
Enrolling in school, though, had its challenges.
"I did have issues with the VA, about them still thinking I'm an active duty [soldier]," said Lavagnino. "But Craig definitely helped me out with that. And they personally contacted them and made sure everything was good to go."
Many military students find themselves going through similar obstacles to attend school.
"Sometimes the VA is a little bit late on their payment, especially this semester, which ... we've reached out to our local constituency," McNamara said. "Our institution here at Jefferson, we're very fortunate."
JCC has a number of different programs geared specifically for veterans like the veterans lounge. Programs like these are dedicated to making sure that all veterans have enough resources for transitioning into college.