Cleanup efforts are continuing in the Steuben County village of Canisteo after the remnants of Tropical Storm Debby devastated the area.

Heavy machinery ebbed and flowed from properties throughout Canisteo on Monday.

It comes days after water flooded homes and properties.

“We were in the house, went to the basement see if any water was in the basement," Canisteo resident Tom Dailey said. "Within 30 seconds of being in the basement, we had two feet of water…running to the steps to get out.”

The Dailey family is looking at thousands of dollars in damaged equipment.

“The water was up at that line right here,” Dailey said, pointing to his basement door.

Not to mention, the amount it time it’ll take to clear all this.

“The basement has two inches of mud in it and it took days to pump all the water out," Dailey said.

Since a lot of these properties weren’t in designated flood plains, covering these costs is a concern.

“We have to get the denial from the insurance company and then FEMA will help us, maybe, from there," Dailey said.

Efforts are ongoing to get federal assistance and Gov. Kathy Hochul announced a new grant on Sunday.

But some homeowners aren’t optimistic.

“I still have trash here from three years ago that I haven't been able to clean up from the last one," resident Jamie Kilmer said. "So, it's going to take quite a while. And money, you can only do as much money as you have.”

Kilmer lost one barn. Three others were damaged, as well as the family’s home.

Years ago, he made too much to qualify for a lot of assistance.

He hopes that’s not the case now.

“We had no help from the government and we haven’t seen much help yet this time around," Kilmer said.

Local officials say with the new emergency repair program Hochul mentioned, there’s still a lot to be determined.

“This is a brand-new program," Steuben County Manager Jack Wheeler said. "And [this is] our first storm under this program. We're not sure yet. We haven't even seen the grant paperwork yet”

Wheeler says they’ll try to get every dollar they can to help homeowners.

“Stay strong and certainly contact us at the county," he said. "We want to help as much as we possibly can”

But as work continues, folks like Kilmer know the one thing they can count on now is the community.

“A lot of volunteers, people just showing up out of the blue," Kilmer said. "Some people we don’t even know. It's very nice. The community's helped out. Everybody here locally very well.”

For anyone looking to help, this community is mostly looking for monetary donations – not food clothing or furniture.

The county's Emergency Services department announced that states of emergency and a travel advisory are stukk in place for the towns of Canisteo, Jasper, Greenwood, Troupsburg, Woodhull and Cameron. Residents are being asked to avoid unnecessary travel to allow highway crews to continue cleanup efforts.

The following roads remain closed as of 5:43 p.m. Monday:

State Roads

  • State Route 417 from SR 36 to SR 248 (Jasper to Greenwood)
  • State Route 36 – From Canisteo (CR119) South to Gravel Run (Town of Canisteo)

County Roads

  • County Route 119 from CR 128 to SR 36 (Canisteo)
  • County Route 14 from CR 119 to Puffer Rd (Canisteo/Howard)
  • County Route 31 from CR 63 to SR 36 (north intersection) (Jasper/Canisteo)
  • County Route 84 from Hillard Rd to Tombs Rd (Troupsburg)
  • County Route 28 from CR 64 to SR 248/Greenwood St (Hartsville/Canisteo)

Town Roads

  • Bush Hill Rd (Canisteo)
  • Red Spring Run Rd (Canisteo)
  • Drake Hill Rd from SR 36 to Dennis Rd (Jasper)
  • Harder Rd (Woodhull)
  • Hardscrabble Rd from CR 81 to Derby Hill Rd (Rathbone)
  • Merring Rd from CR 21 to Williams Rd (Rathbone)
  • Hungry Hollow Rd from CR 13 to Two Rod Rd/Dinehart Rd (Wheeler/Urbana)
  • E Union Rd from CR 11 to Bonny Hill Rd (Bath)
  • Windfall Rd from Unionville Rd to Coss Corners Rd (Bath)
  • King Hill Rd (Greenwood)
  • Norton Hollow (Greenwood)
  • Banks Hollow (Greenwood)

As for the damages, the county manager says they look to have roads and bridges back up and open by the end of the week.

He urges anyone with questions to reach out to 211 and use the online damage self-reporting tool for homes and businesses.

The survey offers the option to include photos and using the tool will allow emergency response personnel to gather information on damages quickly to efficiently provide aid to the community.

You can also fill out a form online to find out when applications for that emergency grant program will open.

The information gathered will be used to provide volunteer help with cleanup and document damages to the state for additional future disaster funding.

As cleanup efforts continue, the Steuben County Emergency Management has become aware that some residents are encountering issues when reaching the 211 Helpline. The agency says these issues are being addressed. In the meantime, residents can call (800) 346-2211.