Yasmin Mattox is a loving mom to three young girls. She and her husband, just like many parents, now have a tough choice to make when it comes to childcare.
"For the first time, we really have to consider what type of childcare, you know, do we want to send our children to because of the health risks associated with COVID, especially for people 65 and older," said Mattox.
Mattox is the CEO of Arkatecht, a company that creates web-based tools for working parents. Her organization has teamed up with PathStone Enterprise Center for a webinar series for childcare providers.
"And so, we are helping to prepare them really take on that role in a way that meets their needs and meets the needs of the families they serve," said Mattox.
The first series took place Saturday. It covered how to use technology to be more organized, how to quickly assess the voice of the customer, and how to reduce the risk for a business, so it can be safer for everyone.
"If you are in a home-based daycare set up, what parts of your house, do you need to expand upon, in whichever form in that you can meet that physical distancing or social distancing directives," said Mattox.
One childcare provider in Buffalo, who wasn't able to attend the webinar, says it's important for her and others to have guidance and resources, so they can be successful.
"I think a lot of providers right now feel like we don't have any strong guidance and it's not something were blaming any entity for. I mean we're all in this together. We're all trying to figure this out, as we go, but the guidance coming from the state level is not as strong as we would like it to be," said Tiffany Malone, owner of ABC Learn and Play.