"We are tired of having to fight for these basic things for our families, our children,” said Samantha Pierce whose children attend schools in the Syracuse City School District.

The mother of five says she's struggling to give her children the tools they need to learn.

"What we already have at home isn't working, and we haven't been provided anything by the district,” said Pierce. “His brother who does receive special education services is still waiting to receive technology so he can participate in his classes."

Pierce, along with other parents, say district representatives are unprepared, and they failed to give out computers to all students, offer functioning WiFi hot spots and train teachers.

"My children deserve a robust education,” said Pierce. “They deserve every piece of technology they need to participate in their education. Their teachers deserve the kind of leadership that doesn't leave them frazzled at the last minute trying to make a plan."

"Less than one-fourth of the school district is prepared to log on, and as I watch them continue to file in to STEAM at Dr. King, they're not able to access it this morning,” said Joshua King, another Syracuse parent. “That is not equitable. That is not fair. We will not tolerate it."

Joshua King has two of his own in a city school.

He says the district needs to come up with a plan to fix these problems.

"Anybody who believes that the school to prison pipeline isn't a real thing, take a look at the three-fourth of the students in this district who are not logged into school right now,” said King.

King spoke to the superintendent who says all of the students who requested a computer have received one, and they're updating the software on about 1,500 others.

We also reached out to district leaders, but they've yet to respond.