100 Roberts Avenue has become a second home to Al and Linda Foster.

"You feel comfortable enough where you can go to the refrigerator and get something,” said Al.

The Fosters traveled hundreds of miles, not knowing where they would stay.

"We flew up from Brighton, Florida because my son had a skydiving accident," said Al.

But Sarah's Guest House welcomed them with open arms, as their son begins to heal.

"My son Stephen is doing well,” Al said. “He seems to be improving. The pain of breaking his back is lessening, but he's still paralyzed. But, he's a tough kid and he'll recover."

While he's on that road to recovery, the Fosters can be right by his side with the help of this Syracuse organization.

"It's an amazing place,” said Al. “I didn't know places like this existed."

"We are a health care hospitality home,” said David Haas, the Sarah's Guest House executive director. “We're the only one in the area. We provide lodging, comfort, transportation and food to individuals who are using the area hospitals. It could be a patient or loved one."

This year marks 25 years since Sarah's Guest House first opened. And since then, it has served more than 18,600 people from all over the world as far as Australia. Within the past 4 months, they helped more than 400.

"This isn't like a hotel,” said Haas. “It's a family-style environment. Our staff is here to talk to guests, console guests. There's a lot of bonding that happens."

They create connections that last a lifetime.

"This place is an absolute blessing, Al said. “It's just like being at home."

Sarah’s Guest House and its staffs helps make a tough situation, a little less painful.

Sarah's Guest House operates off of donations. So, they request a $25 lodging fee per person per day. 

They're also looking for volunteers to prepare meals, drive guests or participate in group projects. Go to Sarah's Guest House website  for more information on how you can get involved or if you need a place to stay.