A ransomware attack is causing lingering problems for the Onondaga County Public Library and its city branches.

Their computers and Wi-Fi have been down since Friday.

A library trustee tells us they don't have an exact date when the system will be restored, but county officials, the FBI and consultants are working hard to get everything up and running.  She believes this all started after someone clicked on a spam email.

Spectrum News told no personal information has been stolen and they haven't received a ransom note from the ransomware company, Ryuk. 

Although the computers, Wi-Fi and phones don't work at the central or city branch libraries, they are all still open. 

Visitors can still check out books, read, play games and attend the events. 

"That is a very scary thing that someone can hack into our library system and shut everything down," said Theresa McNulty, a Syracuse resident. "That's really scary and unfortunate. I'm not the only person who uses the library. Hundreds of people use the library here in Syracuse every day, and we have such a good library system here."

A similar attack hit the Syracuse City School District. Administrators say "most of our key systems are operational, including our website, student management system and business operating system. Work continues to bring other systems back on-line as expeditiously as possible."

They say it’s not clear if the two cases are related. The district is conducting a forensic audit of its systems.