Whether it's housekeeping in a hotel or working on a farm, someone needs to do the job and normally, it's refugees.
"They're a big help,” said Andrew Mishlanie, a general manager of a Syracuse hotel. “They're very loyal."
Local managers would like more refugees to fill positions, but there aren't enough. They say it's due to the Trump administration cutting the number of refugees allowed in the U.S.
"The effect of it is negative,” said Mishlanie. “The fact is that you have less of a pool and you’re putting a lot of strain on the businesses locally and throughout the region."'
Some local businesses partner with Interfaith Works of Central New York to hire refugees, but it's been difficult.
The organization's employment manager says they resettled more than 700 refugees from 2016 to 2017 and only 96 the following year.
"When I have an employer that I can’t help, that’s a huge gap that they have,” said Jen Lawrence, the Interfaith Works CNY Employment Services manager.
"It's a strain on the staff that are currently here,” said Mishlanie. “They have to pick up the slack while we are trying to find people. You're also short-staffed for a little while."
Transportation poses a problem as well.
"We have places that say, ‘I would hire 13 people right now,’” said Lawrence. “But, we can't get them there."
Advocates and employers say they will continue to help the refugees that made it here.
"They're such good people,” said Lawrence. “They're such good workers. They just want to work. They just want to contribute to society. They're not here to be a burden on anybody.”
"They're here to work,” said Mishlanie. “They're here to make a life for themselves."