A family is mourning after a woman was found dead in Allegany County. They say it was not only domestic violence that led to her passing but also negligence from Buffalo Police.

“She did not deserve this, she did not deserve to die," said Ashley Ryan, the sister of Amber Farren.

Amber Farren's loved ones are left shattered after they say the 34-year-old lost her life at the hands of her husband. 

“She would do anything for anyone and she just got her life together, she’s awesome, she was doing great and this was such a tragedy this had to happen to her," Ryan said. 

On April 24, state troopers responded to a residence in Allen for a welfare check. They say their investigation revealed that Philip Farren, 52, of Buffalo, allegedly shot and killed Amber sometime last week and was in the process of dismembering her body when they arrived on scene. He was taken into custody and charged with second-degree murder and first-degree manslaughter.

“I mean it’s one of those events where it’s extremely tragic for everyone involved," James O'Callaghan, the public information officer for Troop A of the New York State Police.

Troopers haven’t provided a motive for the crime but the family believes domestic violence was a major factor.

The Family Justice Center provides resources to domestic violence survivors in Western New York. Its CEO says during this time, victims are potentially quarantined with their abuser, increasing the chances for abuse to happen. But she wants them to know they’re still here to help.

“Although we’re working remotely and not seeing clients person to person, we are still serving clients, the chat box on our website, you can type back and forth with a domestic violence advocate, through our telephone so you can call on your cell phone, speak with a domestic violence advocate, they can make a safety plan with you, all of our numerous partners are still totally engaged," said Mary Murphy, the CEO of the Family Justice Center. 

You can call the Family Justice Center hotline at (716) 558-SAFE (7233).

Amber’s family says she tried to reach out for help on multiple occasions but to no luck. They tell Spectrum News there’s a video on social media showing Amber pleading for help at a Buffalo residence and Philip pulling her back in the house. Family members say police did not do enough to help and would like them to be held accountable.

“She could have been saved,” said Ryan. “If someone just helped my sister, she could have been saved.”

Buffalo Police Captain Jeff Rinaldo tells Spectrum News they responded to a neighbor trouble call but no crime was reported.

The family has set up a GoFundMe to help with funeral expenses and to donate money to a domestic violence agency. As they continue to search for answers, they urge people to speak up for others because it could save a life. 

“Sometimes people are so scared they’re silent, they’re silent, and that’s not OK,” Ryan said.

You can call the National Domestic Violence Hotline at 1-800-799-7233.