For many young students across New York, Saturday's tragic and, according to police, racially motivated mass shooting at a Buffalo Tops grocery store has left a lasting impact.

In the Susquehanna Valley School District, where the accused shooter attended only one year ago, extra help has been called in to assist as more kids look for answers.

Experts say if your children are asking about the shooting or any type of traumatic event, now is the time to hear them out.

"If they're trying to connect with you because they have questions, I think take the time to let them explore those. Let them know it's OK to ask those questions, even though it may not be the social norm to talk about suicide or things like what happened in Buffalo," said Angela Lynch, Mental Health Association of the Southern Tier crisis intervention director.

In this case, the alleged shooter was at one point referred to mental health professionals for odd behavior, according to multiple sources. But many school officials and other groups are finding that there's a severe lack of services, especially for young people.

"We've seen a ginormous increase in going into the schools because a lot more children are expressing thoughts of suicide. We come in, we deal with the children, we deal with the parents and then we continue care," said Vanessa Moppert, Mental Health Association of the Southern Tier mobile case manager.

Moppert and Lynch work in crisis intervention services. They're called in to assist in the moment. Both women said their work is becoming especially important as other agencies are shorthanded.

"The services that we have are stressed. I don't know how many times I've been told that we are research-rich here, but you do not have access to those resources, or there's waitlists that are months long," said Lynch.

Officials in the Susquehanna Valley School District felt they needed more counseling available to their students, so they called in the Greater Binghamton Health Center to provide professionals.