Tricia Sutliffe's seen the corner-cutters come and go in the limousine and bus service around wine country.
In the 27 years since she and her late husband started Finger Lakes Limousine, Sutliffe's Geneva company has never had a client injured in a crash. The stringent training and expectations set for drivers and the daily vehicle inspections and regular maintenance keep her fleet reliable.
"If you're going to run a business, you gotta run it the right way," said Sutliffe, who welcomes the phone calls her company's getting from clients who've booked wine tours and excursions in the Finger Lakes this year. They are checking their rides after the weekend's limousine tragedy in Schoharie that killed 20 people and have anyone scheduled to be driven inspecting their options.
"We have Class E drivers. Have to be Class E drivers to drive anything with a passenger in it. Our CDL drivers have to have passenger endorsement," Sutliffe said.
Dave Kassnoff of Webster is among those making the call to local services. He's leading a group from his synagogue to one of the Finger Lakes wine trails. Kassnoff phoned the Victor service he hired for the trip to learn more about their driver and vehicle.
"I thought it was my job to make sure we had the right people and we were doing the right thing," said Kassnoff.
Tuesday was a normal traffic day at Fox Run Winery on the west side of Seneca Lake. Along with the couples who came in their own cars, a New Jersey charter bus poured four dozen Finger Lakes tourists into Scott Osborn's tasting room.
"We try to give good service to not only the couple walking into the door, but also the people walking in with our groups," said Osborn, who does not believe the deadly crash will change people's interest in wine tours or limo rides into wine country.
"There've been so few fatal accidents involving limos and buses and I don't think it's going to affect people's plans at all."
"If you're going to run a business, you gotta run it the right way."