STATEWIDE — Dealing with damage or outages from the storm can be extremely frustrating.
Whether it's physical damage or physical damage causing emotional damage, we're here to help.
And though it's the last thing you want to hear, remember, patience is a virtue.
WHAT TO DO BEFORE FILING YOUR INSURANCE CLAIM
- Before calling your insurance agent or insurance company, it’s a good idea to contact a reputable storm restoration contractor for a full property damage inspection.
- The National Storm Damage Center can connect you with a certified contractor to perform a property damage inspection at no cost to you. Your inspector will provide you with a full report detailing the total storm damage done to your property and an estimated cost to fully restore your property to its original condition before the storm hit.
- The inspector should take a look at your roof, windows, paint, siding or exterior, gutters, vents, air conditioning units, concrete, including driveways and pool decks, and any downed or damaged electrical wires or other utilities. Check for leaking, flooding and water damage. Make note of any fallen tree branches on your property and damage from flying debris, including dents, dings and damage from hail.
- If your inspector confirms your property has sustained damage, hire a reputable storm restoration contractor right away. Exposure to the elements may increase the amount of damage and your personal liability.
- Your contractor has experience repair storm damage and working through the complex insurance claims process. When selecting a contractor, it is always a good idea to get several estimates before making your final choice. When filing an insurance claim, it is in your best interest to hire the best possible contractor and use the highest quality materials your insurance company will pay for.
- It is important to remember that many insurance policies limit your time to file a claim, so don’t wait until you have water dripping through the ceiling, mold in the attic, or your roof caves in to think about getting it fixed.
Don’t delay! Most insurance policies limit your time to file a claim.
MAJOR HOMEOWNERS INSURANCE PROVIDERS' CONTACT INFORMATION
- Progressive, 855-423-8307
- MetLife, 800-854-6011
- Nationwide, 800-421-3535
- Geico, 800-861-8380
- USAA, 210-531-8722
- State Farm, 800-782-8332
- AllState, 800-255-7828
- LibertyMutual, 800-225-2467
REPORTING POWER OUTAGES
If it's weather-related, chances are, your power service provider is aware and working around the clock to restore. Most providers give updates on social media and via their websites.
- CPS Energy, 210-353-2222
- Austin Energy, 512-322-9100
- Bluebonnet Energy, 800-949-4414
- Perdnales Electric Cooperative, 888-883-3379
- Oncor, 888-313-4747
POWER'S BACK ON, BUT NO CABLE/INTERNET
- Charter Communications (Spectrum), 855-757-7328
- Grande Communications, 866-247-2633
- AT&T & DirectTV, 800-288-2020