ROCHESTER, N.Y.-- Winter came back with a vengeance Tuesday. A day later, residents like Edward Vadney are left picking up the mess city snow plows left behind.
"The plows come down, hit the driveway and block it," Vadney said.
Vadney said while Mt. Vernon Avenue was cleared for the most part on Tuesday, plows made their final sweep on Benton Street around 10 a.m. Wednesday, leaving a wake of snow in their path as they turned. Vadney said he's called the city and gets the same response every time.
"They say they'll send another truck to come out and clean it up, but they don't," Vadney said.
Next door, Ryan Ramplin thought over all, the city's response was just slower than normal.
"At around 7:30 a.m., I was driving and there were lots of cars stuck between here and the hospital, which is really close there were 17 cars," Ramplin said. "I just stopped counting as I was driving."
So, where were the plows?
"We started plowing residential streets at 3:30 a.m.," Norman Jones, Commissioner of the Department of Environmental Services for the City of Rochester said.
By the time plows were done with round one, Jones said snow was falling between 3 to 4 inches an hour.
"It's almost impossible to get in front of a storm when you have that type of accumulation in a short period of time," Jones said.
Jones said around 186 snow removal vehicles were out on 14 hour shifts doing what they could. The city keeps on hand 5,000 tons of salt, up to 1,000 tons was used Tuesday and the same was dropped off Wednesday as the snow continues to fall. That meant longer shifts for already exhausted plow drivers like Dan McBride.
"I usually do Lyell Avenue, Lake Avenue, Lexington Avenue and Emerson Street," McBride, a city snowplow driver, said.
He was behind the wheel from noon to 4 a.m. McBride said a little help from those sharing the road would be greatly appreciated.
"Just be patient and let us do what we got to do, because it's just to make their trip just a little bit safer," McBride said.
Back on Mt. Vernon Avenue, Vadney was going as fast he could so his neighbors could get down the street.
"I just wish they would come down here more often like they do South Avenue and the rest of the streets," Vadney said.
The city plans to make its Automatic Vehicle Locator available to the public next year. Then, everyone can monitor the plowing progress.