The Anti-Robocall Multistate Litigation Task Force, a coalition of 51 attorneys general that includes Hawaii AG Anne Lopez, put nine voice service providers on notice for routing allegedly unlawful robocalls across their networks. 


What You Need To Know

  • State attorney general Anne Lopez: 'Many robocall scammers trick people into giving up personal information or into paying them money and it’s time for these telecommunications companies to stop transmitting illegal robocalls and become part of the solution'
  • Warning letters detailing the task force’s investigation and analysis of each provider’s suspicious robocall traffic were sent to nine companies
  • RSCom Ltd. received almost 1,000 traceback notices since 2019 for scam calls about tax relief, private entity imposters, utility disconnections, travel scams, student loan forgiveness and others
  • The task force shared information about the potential violations with the Federal Communications Commission and other law-enforcement partners.

“These telecommunications companies continue to transmit suspected illegal robocall traffic, despite task force demands to identify, investigate and mitigate suspicious, high-volume robocalls across their networks,” Lopez said in a statement released on Thursday. “Many robocall scammers trick people into giving up personal information or into paying them money and it’s time for these telecommunications companies to stop transmitting illegal robocalls and become part of the solution.”

Warning letters detailing the task force’s investigation and analysis of each provider’s suspicious robocall traffic were sent to the following companies:

Global Net Holdings: 153 traceback notices for illegal and suspicious robocalls about government and financial imposters and impersonations, suspicious Amazon charges, credit card interest rate reductions, Medicare scams, Chinese package delivery scams, cable discount scams, utility disconnection scams and others. 

All Access Telecom: More than 356 traceback notices since the end of 2023 for illegal and suspicious robocalls about political impersonations, cable discount scams, government and financial imposters, suspicious Amazon charges, credit card “courtesy” calls and others.  

Lingo Telecom: More than 105 traceback notices since the end of 2023 over robocalls involving Social Security imposters, utility disconnections, suspicious Amazon charges, student loans and others.  

NGL Communications: At least 100 traceback notices since the end of 2023 for robocalls about COVID financial relief, student loan forgiveness, debt relief, DirecTV discounts, credit card interest rate reductions and others.  

Range: More than 590 traceback notices since 2019 for robocalls about utilities rebates, Medicare advisors, financial impersonations and credit card interest rate reductions, auto warranties and others. 

RSCom Ltd.: Nearly 1,000 traceback notices since 2019 for scam calls about tax relief, private entity imposters, utility disconnections, travel scams, student loan forgiveness and others.  

Telcast Network: At least 800 traceback notices about illegal and suspicious robocalls about financial and utility imposters, utilities rebates, Medicare advisors, Amazon, tax relief and others. 

ThinQ Technologies (Commio): More than 500 traceback notices since 2019 about government imposters, debt relief/financing, loan approvals, suspicious Amazon charges, student loan forgiveness, DirecTV discounts, sweepstakes and others. 

Telcentris (Voxox): More than 400 traceback notices since 2019 about scam calls about Social Security imposters, Amazon scam, student loans and others. 

The task force shared information about the potential violations with the Federal Communications Commission and other law-enforcement partners.

Michael Tsai covers local and state politics for Spectrum News Hawaii. He can be reached at michael.tsai@charter.com.