The NYPD is launching a new division focused on low-level quality-of-life concerns like noise complaints, illegal parking and aggressive panhandling, city officials said Thursday.
The Quality of Life Division will be rolled out in phases, starting Monday, April 14 with a pilot program in the following five precincts and police service area, Mayor Eric Adams said at a news conference:
- The 13th Precinct, which includes Gramercy Park, Stuyvesant Town-Peter Cooper Village, Madison Square Park and Union Square Park in Manhattan
- The 40th Precinct, which includes Port Morris, Mott Haven and Melrose in the Bronx
- The 60th Precinct, which includes Coney Island, Brighton Beach, West Brighton Beach and Sea Gate in Brooklyn
- The 75th Precinct, which includes East New York and Cypress Hills in Brooklyn
- The 101st Precinct, which includes Far Rockaway and Bayswater in Queens
- Police Service Area 1, which covers NYCHA complexes in Brooklyn neighborhoods including Coney Island, Gravesend, Sheepshead Bay and Canarsie
The initiative will be “evaluated and refined” over the course of two months before it expands to other neighborhoods, City Hall said in a release.
“Since day one, the administration has been clear, as I’ve stated over and over again: We will not tolerate an atmosphere of any and everything goes,” Adams said. “Issues like illegal vending, substance use, abandoned vehicles, illegal mopeds and reckless driving and more have persisted for far too long, and we want to ensure that we continue to move our city in the right direction.”
The mayor said the division will bring together officers from existing community-oriented roles — including neighborhood coordination officers, youth coordination officers and traffic safety officers — to address non-emergency concerns.
These include noise complaints, homelessness-related issues, outdoor drug use, aggressive panhandling, illegal parking and other day-to-day disturbances.
Precinct-based “Quality of Life Teams,” known as Q-Teams, will work “hand-in-hand” with community members to improve neighborhood conditions, Adams said.
“They will be made up of officers who have already forged relationships with their communities and have additional training on resolving quality-of-life conditions once and for all,” he said. “These officers that are assigned will help reduce crime and improve quality of life, making our neighborhoods continue to be more and more livable.”
The NYPD will also launch Q-Stat, the mayor said — a system modeled after the NYPD’s CompStat crime data tracker that will track statistics related to 311 service requests.
NYPD Commissioner Jessica Tisch first unveiled plans to roll out the new division during her State of the NYPD address in January.
Its launch comes one week after the department reported a significant decrease in violent crime during the first three months of 2025, compared to the same period in 2024.
In its release, City Hall said the new division will not require additional funding, as it will be staffed through internal restructuring.
“Today is about improving the quality of life for everyday New Yorkers in their neighborhoods, on their blocks and at their front doors,” Tisch said Thursday. “It’s about addressing conditions that have plagued our communities for years, and finally having a consistent, coordinated plan at the local level to do something about it.”
“New Yorkers are telling us, even as crime falls, they still don’t feel safe. So we’re putting together a plan to address illegal parking, abandoned vehicles, homeless encampments, unreasonable noise, out-of-control scooters and e-bikes, open-air drug markets and more,” she added.
“All of this, especially when it’s compounded day after day, gives people the impression of chaos and disorder. It erodes our sense of public safety, and New Yorkers have had enough.”