CALDWELL COUNTY, Texas — AT&T has resolved the issue with 911 calls after customers were experiencing difficultly contacting emergency help.
The issue was resolved by 10 a.m. in Caldwell County.
AT&T initially sent out a statement at 7:50 a.m. that said “AT&T Mobility is experiencing a network service outage impacting the ability to deliver AT&T Mobility wireless 911 calls in your area. AT&T teams are engaged and working to fully isolate and resolve the issue. The specific cause of the service outage has not yet been determined. Due to this service outage, you may experience interruptions or degradation to Wireless 9 1 1 calls and or Wireless Phase One and Phase Two location information. AT&T Mobility will notify you when there is a change in status as well as when the service outage is resolved.”
Caldwell County Office of Emergency Management posted the numbers for its dispatch centers on its Facebook page to call instead of 911.
- Caldwell County - 512-398-6747
- City of Lockhart - 512-398-4401
- City of Luling - 830-875-2411