SYRACUSE, N.Y. -- If you look out the window of Adagio salon, you're likely to see people hanging out at the intersection of North Salina and East Laurel.

"There's just a lot of people, doing a lot of shady things, right in front of our business," said Adagio employee Jessica Wright. "They're not just hanging out, they're definitely doing drugs. They're passing out, they're probably selling drugs. We've seen money exchange hands. We've seen people full on overdosing, screaming into traffic."

Adagio has been here for 10 years. Staff say they've become more concerned over the past six months. 

"I think for someone who doesn't have an addictive personality, you still feel deep down that people have a choice and that they're choosing day in and day out to get high, while I'm working and effecting my business. I don't know if that's not very human of me," said Wright.

"They're passing out. They're doing drugs across the street. Who wants to sit out here at lunch time and see these guys doing drugs?" said Asti owner Richard Tumino.

A few storefronts down is Asti's, located there for 17 years. Staff say the alleged drug use and dealing started five years ago, when Helio Health moved to the block. 

"I do think that we are responsible neighbors. We have done a whole bunch of things to be responsive to their concerns," said Helio Health's Jeremy Klemanski.

Formerly known as Syracuse Behavioral Healthcare, Helio Health opened it's northside location in 2013. The not-for-profit offers outpatient, residential, and children clinic services for substance abuse and mental health issues. The facility treats about 1,800 patients. 

"We don't think that they're all related to those seeking services here because people who are receiving services here are regularly being drug tested. Is it possible that some of the folks they are concerned about are receiving services here? Very possible but the idea that it's all related to this clinic, we don't think is accurate," said Klemanski.

Outreach workers go to the park to try to connect people to care. That began a few weeks ago when they learned about neighborhood concerns. 

"The thing I can do in response to the neighbor's concern is increase the frequency of us going there. Instead of us going over there once a day or every couple of days, maybe we can go there a couple times of day," said Klemanski.

Asti's owner says he meets with Helio Health once a month about his concerns and is reaching out to the city. Both sides say they're willing to work with the city to find a solution.

"You got people around the corner begging for change so it is everyone's problem. If we don't deal with it, it's going to explode into our businesses and community," said Klemanski.

"These are real people who got real issues that are sleeping on a bench, knocked out. How do you know this guy is dead or not? You just drive by like he's not there. This is a human being. We're all human beings. We're all part of the same universe. We've got to start helping each other or we're all going to die," said Syracuse resident Eugene Johnson.