GUILDERLAND, N.Y. -- Rafael Nieves started his busy day at 7 a.m. Wednesday. As the day went on with the snowfall increasing, Nieves' phone didn't stop ringing.
"It's coming down and people are just running all over the road," said Nieves, of AC's Towing.
He was one of many tow truck operators helping drivers during Wednesday's storm. Nieves says his company responded to about 30 calls on the Thruway, mostly cars off the road, crashes and rollovers.
"It's pretty standard right around rush hour," Nieves said. "Some people can't see. It's really slippery out."
The treacherous roads slowed traffic for most of the day. Those who had to be out on the road used extra time to get to their destination.
"I've been doing this for 33 years, and this is just another storm," said truck driver Chuck Marchesani.
For many truck drivers, the Guilderland Travel Plaza is where they'll hunker down Wednesday night. They'll let the storm pass and the plows clear the roads before resuming their drive.
"The plows are doing their best, but there is really nothing they can do about this snow," said Jerry Sullivan, another truck driver.
As for Nieves, his shift continues. He'll keep working until his phone stops ringing.
"Back on the road, wait for that next call, and go help the person that gets stranded," Nieves said.