RALEIGH, N.C. -- Bird scooters haven't been in Raleigh long, but they're already very popular.

  • Bird scooters are electric scooters you can now rent through an app on your phone in Raleigh. 
  • Local response seems to be good.
  • Concerns include people leaving them in the way od the public. 

"It's better than Uber," says scooter rider Nick Scotto. "The city's meant for it. You know, I'm from New York. So, it wouldn't work in New York. There's potholes, and you'll definitely get hit by a car immediately. Raleigh seems to be working out."

The way they work is you download the 'Bird Scooter' app on your phone, find any of the hundreds of electric scooters lying around, scan or enter the scooter's code, enter your card info, and unlock your battery-powered ride.

"I love being able to park my car anywhere and go find a scooter nearby," says business owner Zack Medford. "I can do all my errands and never have to get back in my car, all day long." 

Dockless scooters have had their issues in other cities, including Charlotte. Permitting hasn't always been a top priority and some have complained about the fact they can just be left anywhere, without any type of centralized regulation.

"I think a common courtesy is to leave it out of the public's right-of-way," Medford said. "But as long as you put the scooter in a sensible place that nobody's gonna trip over, I think it's great."

Another complaint is that riders will take the scooters indoors to either a restaurant or an apartment, to keep them away from others.

It isn't clear what the future of 'Bird' scooters and similar modes of transportation looks like in Raleigh. But as long as everyone uses them responsibly, riders say there shouldn't be much to worry about.

"I just hope somebody doesn't ruin it for the rest of us by getting into an accident, or, you know, drinking and getting onto a scooter," Scotto said. "So, we'll see. I've kind of just been using them until they might be taken away."

We reached out to 'Bird' and the City of Raleigh for their take on dockless scooter complaints in other cities. 'Bird' said they work with every city to implement daily pickup of the scooters, and their policies on responsible growth. The City of Raleigh said they're working with 'Bird' to make sure the scooter operation is in compliance with state law and city ordinances.