GREENSBORO, N.C. -- When Florence hit North Carolina, much of the mail destined for affected areas was rerouted. The Greensboro and Charlotte processing plants became the mail's new destinations.

• Delays are possible due to roads and closed offices but the mail is accounted for.
• The Greensboro plant is also assisting Charleston while the state deals with flooding.
• For the people who still can't return home, there are ways to get their mail at a different location.

Their workers separated and stored the mail until flooded roads reopened.

"Whatever we hold, we stage in a central location. We know this is Fayetteville's volume. When the roads open up we get it on the roads," Janice Broadnax said. She is the manager for distribution operations in Greensboro.

Broadnax wanted to reassure people mail wasn't lost in the process. Delays are possible due to roads and closed offices but the mail is accounted for.

The Greensboro plant is also assisting Charleston while the state deals with flooding.

For the people who still can't return home, Broadnax says there are ways to get their mail at a different location.

"They can go to USPS.com. They can do a hold mail, select hold mail, forward their mail or mail redirect, which would redirect their mail to another postal facility to get it delivered," she said.

Even as roads open back, the process getting back to normal will be a long one. The postal workers are ready.

"Our employees here are working 10-12 hours a day, six days a week, seven days a week. They're actually taking volunteers now to go to local offices that have shut down to help with the mail."